FAQ

What is your return policy?

Wedding Bands HQ offers a 40 day refund/exchanges for all wedding bands. If you need to return or exchange your purchase for any reason, email us at support@weddingbandshq.com and ship it back within 40 days. 

Do you offer free shipping?

Yes, we offer free 2-day shipping in the United States on all purchases using USPS. For international customers see our shipping policy

What if I order the wrong ring size?

We offer free size exchanges for customers located in the United States. If you're located outside the United States you only have to pay for the shipping of the new item. For more information please see our returns and exchanges policy

What's the best way to find out my finger size?

We recommend downloading our ring size guide or visiting the nearest local jeweler. Please keep in mind that Wedding Bands HQ offers FREE 40 day exchanges so if you accidentally order the wrong size or the size is slightly off just send it back and we'll ship you the correct size. 

Should my wedding band fit tight or loose?

As a general rule of thumb, when purchasing a comfort fit ring, you should choose a size that is about a half size smaller than your standard fit ring size. Determine your Comfort Size by first determining your Standard Size at a local jeweler, and then order a half size smaller. In case of an incorrect fit, we have a 40 day return/exchange policy as well as a lifetime resizing policy for all Thorsten Rings.

What is "comfort fit"?

Alternative metal rings are made with “Comfort Fit” sizing and strongly recommended for men. The advantage of Comfort Fit is that the inside of the ring is rounded and slides over the knuckle easier resulting in greater comfort. In contrast, standard fit rings are flat on the inside of the ring.

Is there a lifetime warranty on your wedding bands?

Purchase with confidence knowing that all Thorsten Rings come with a comprehensive lifetime warranty that covers manufacturer’s defects and accidental damage. In case of damage you can return the ring to the manufacturer for a free replacement, no charge to you (does not cover re-engraving, if applicable). This lifetime warranty also includes a resizing policy. If your finger size changes, you can send it to the manufacturer for a free replacement (does not cover re-engraving, if applicable).